1515 Privacy Policy – Your Data, Explained Clearly

What We Collect and Why

Last updated: 2025. This policy applies to all members of 1515 in the Philippines.

1. Information We Collect

When you register and use 1515, we collect personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data related to your deposits, withdrawals, and activity on the platform. Device information such as your IP address, browser type, and session data may be collected automatically to help us keep the platform secure and functioning properly. All data collection is limited to what is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used primarily to verify your identity, manage your account, and deliver the services you signed up for on 1515. We use contact information to send you important account notifications, security alerts, and — where you have opted in — updates about promotions available on the platform. Transactional and behavioural data helps us detect fraudulent activity, protect the integrity of the platform, and ensure compliance with Philippine gaming regulations. We may use anonymised and aggregated data to improve our features and user experience over time. We do not use your data to make fully automated decisions that significantly affect you without human oversight.

3. Sharing Your Data

1515 does not sell your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — under strict contractual obligations to protect your information. Data may also be disclosed to Philippine regulatory authorities, law enforcement bodies, or courts where we are legally required to do so. In all cases, we share only the minimum amount of information necessary to fulfil the relevant purpose. Any third party receiving yourdata is contractually bound to use it only for the agreed purpose and to keep it secure.

4. Cookies and Tracking

1515 uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it. Essential cookies are required for the platform to function and cannot be turned off. Analytical cookies help us understand which features Filipino players use most so we can prioritise improvements. You can manage non-essential cookies through your browser settings at any time, though doing so may affect some features of the platform. We do not use cookies to track your activity across unrelated third-party websites.

5. Data Security

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, and internal access controls that limit who within 1515 can view sensitive account information. We regularly review our security practices to address evolving threats and maintain a safe environment for all players in the Philippines. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. No system is completely invulnerable, but 1515 takes every reasonable step to keep your data safe.

6. How Long We Keep Your Data

1515 retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents may be retained for a minimum of five years following account closure to satisfy anti-money laundering and gaming compliance requirements. When data is no longer needed and there is no legal basis for retaining it, we securely delete or anonymise it. You may request details of our retention periods by contacting our support team. Data that has been anonymised and can no longer identify you may be retained indefinitely for statistical and improvement purposes.

7. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the data we hold about you. You may request corrections to inaccurate or incomplete data, and in certain circumstances you may request that your data be deleted or that processing be restricted. You also have the right to object to processing carried out on the basis of our legitimate interests and to data portability where technically feasible. To exercise any of these rights, please contact us through the support details available on the platform. We will respond to verified requests within the timeframes required by applicable Philippine law.

8. Children and Minors

1515 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that a minor has registered an account or provided us with personal data, we will promptly close the account and delete the associated information. Parents or guardians who believe a minor has provided us with personal data should contact our support team immediately so we can take appropriate action. We take our responsibility to protect minors seriously and maintain age verification processes to prevent underage access to the platform.

9. Changes to This Policy

1515 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations under Philippine law. When we make material changes, the updated policy will be published on this page with a revised date at the top. We encourage you to review this page periodically so you are always informed about how we handle your personal data. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy. If you have questions about any part of this policy, please visit our FAQ page or reach out to our support team directly.